The NHS App

 

Download the NHS App to access a range of NHS services online.

Use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

Find out more and download the app

Visit the NHS website to learn more

Video Guidance for the NHS App

  • When you open the NHS App you will see your name and NHS number at the top of the screen. 
  • Boxes under the heading services and your health take you directly into popular areas of the app.
  • You can use the services area of the app to look after your health by ordering prescriptions or checking appointments.
  • You can use the your health area to see and manage your health care, personal information and records.
  • You can also use use the icons at the bottom of the screen to see everything in these two main sections.
  • Scroll down the screen to see your messages.
  • You can switch profiles and see the NHS App account of a relative or person you care for.
  • If you need help visit www.nhs.uk/nhs-app/

What The NHS App does

Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning
 

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • message your GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • access health services on behalf of someone you care for
  • view your hospital and other healthcare appointments
  • view useful links your doctor or health professional has shared with you
 

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.