Privacy Notice

Practice Privacy Notice Update

We have an obligation to protect all our staff and employees’ health. For this reason, it is reasonable for us to ask you to tell us if you are experiencing COVID-19 symptoms. In such circumstances we may need to collect specific health data about you. Where we need to do so, we will not collect more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.

It is unlikely that the practice will be asked to share information with authorities about you specifically but if this is necessary then data protection law will allow us to do so.

Please be aware that we may use new providers or suppliers to help us quickly adapt during the outbreak and to continue your care effectively. For example, we may use a new provider for video consultations. We may not be able to add these to our transparency materials right away, and we apologise for this but please be assured that all of our processors are bound by contract to protect your data.

During COVID-19 we may ask you to send a photograph of your bruise or skin condition that you are concerned about whilst we conduct virtual consultations. This photograph will be used by the clinician to determine any medical treatment necessary and will be added to your medical record. Please note that as this is sent via email, it may not be secure and we therefore ask that you only include your NHS number alongside your photograph in the email. The photograph should only be of the area requested and no other person should be visible in the shot.

Your Information

Your practice takes privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure. Please use the links below to find more information about the practice and data protection:

• Our data protection videos
• Your Information
• Children and Young People
• What We Do with Your Information
• What Else Do We Use Your Information For?
• Sharing When Required by Law
• Information Rights
• Case Finding and Profiling
• Norfolk Sharing Partners
• Information Technology
• Keeping Your Information Safe
• How Long Do We Keep Your Information?
• Our Use of Eclipse
• Norfolk Primary Care Networks
• Norfolk and Waveney Integrated Care System - Privacy Notice for Secondary Use of Data

If you have any concerns about how your information may be used please contact us or you can also contact our DPO (Data Protection Officer) directly who will be happy to assist with your enquiry.