Disability Access Policy

 

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If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Wheelchair Access

The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.

Disabled Parking – Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

Norfolk Blue Badge Scheme

A ‘Blue Badge’ is a disabled parking permit that allows people who are registered blind, or those with severe mobility issues easier access to public facilities.

Norfolk County Council’s aim is to ensure everyone who is eligible can receive a Blue Badge with ease, and people and organisations who fraudulently use them are prosecuted.

Apply for a blue badge

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.

Reasonable Adjustments

Do you require a reasonable adjustment?

The Equality Act 2010 says, health and care organisations must be accessible for people with disabilities. This includes people with a physical disability, a sensory disability, people with a learning disability, autistic people and people with a long-term health problem such as dementia.

Reasonable adjustments help to make services accessible. They can be small changes: A ramp, letters in easy read, a quiet room for people to wait in or a longer appointment

Some reasonable adjustments can be complicated. They can need a lot of planning for people with more needs. Other reasonable adjustments can be very simple but make a big difference to the person.

Reasonable adjustments are individual to the person.

If you think you or a loved one may need a reasonable adjustment please speak to a member of staff who will be happy to help.