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What is Accurx?

Accurx enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

• Patient triage allows you to submit medical and administrative queries directly to the practice online.
•  It can be used to request a GP letter, fit (sick) note, referral update, test results and to request appointment or medical advice from a doctor or nurse practitioner.
• Toftwood Medical Centre - will ensure your query is directed to the most appropriate person to help you within 3 working days.
• Elmham & Swanton Surgery – all requests submitted before 1pm will be dealt with on the same working day. Any requests submitted after 1pm will be dealt with the next working day.  If you submit your form after 1pm and you believe your problem is urgent, please follow up your form with a call to the surgery. This is so we can find your request and highlight to the GP/NP
• Patient triage for all clinical problems and appointment requests will be available from 7.30am to 6pm Monday to Friday, excluding bank holidays.
• Patient triage for administrative requests will be open only during surgery opening times, excluding week-ends and bank holidays.
• For prescription request please use our online services

If you require an appointment with a Practice Nurse or Health Care Assistant, you can do this via our Systmone Online Services or by calling the surgery after 10am.

Use Accurx for Elmham & Swanton Morley Surgeries

Use Accurx for Toftwood Medical Centre