About the Surgery

Find out when we're open and how to get help when we're closed.

See our opening hours

Meet the surgery team

See our staff page

View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.

View our policies and procedures

Our vision is to provide patient-centred, high-quality healthcare services that promote wellness, prevent and treat illness, and improve the overall health of our community in rural Mid-Norfolk.

We strive to create a welcoming and inclusive environment that fosters trust and partnership between our patients and other healthcare providers. 

We are committed to continuous learning and development, using the latest technologies and evidence-based practices to deliver the most effective and efficient care possible.  

Our aim is to empower patients to take an active role in their healthcare journey, providing them with the information and resources necessary to make informed decisions about their health. 

Through collaboration with our patients, community partners, and healthcare professionals, we aspire to be a leader in innovative and compassionate healthcare delivery, setting a standard for excellence in patient care and community health. 

We welcome feedback to tell us what we are doing right and what we can improve.

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

All the latest news and information from the surgery and our patient community.

Read our latest news items

Join the staff team.

View our current vacancies

Our Commitment to Easier Digital Access

We are making it simpler for you to access our services online, in line with the government’s vision for a modern, inclusive Digital NHS.

Why we are doing this

• To make healthcare more convenient and accessible.
• To reduce waiting times and free up phone lines.
• To ensure no one is left behind as services become more digital.

We are committed to bridging the digital divide and supporting all patients, whether online or offline. If you need help using the NHS App or other digital services, please speak to our team.

How are we doing this

We Use Artificial Intelligence (AI) in Our Practice

To help us provide timely, safe, and efficient care, our practice uses carefully selected Artificial Intelligence (AI) tools. These tools support — but never replace — the clinical judgement of our healthcare professionals.

Where we use AI

• Online consultations & triage: AI helps sort and prioritise online requests, so the right member of our team sees your query promptly.
• Document management: Incoming letters, test results and documents may be processed with AI to help staff route information to the appropriate clinician.
• Reception & administrative support: AI may help assist with taking calls regarding help with the triage form, sorting tasks, handling simple enquiries, or directing messages to the correct team.
• Dictation & clinical notetaking: Clinicians may use AI-powered dictation tools to transcribe consultations or produce clinical notes more accurately and efficiently.

Your safety and privacy

• All decisions about your care are made by qualified clinical staff.
• AI tools are used under strict governance and are regularly reviewed for safety and accuracy.
• Your information is handled in line with UK GDPR, Data Protection Act 2018, and NHS guidelines.
• We only share data with approved, secure systems, and solely for the purpose of providing your care.