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Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Disabled Access

Both practices are designed for easy access by disabled patients.  A wheelchair is available and there are 2 tarmac parking spaces designated for disabled drivers and emergency vehicles.


SOCIAL MEDIA

 Facebook Visit us on Facebook

Elmham and Swanton Morley Surgeries have now launched their own Facebook Page!
The page contains information from numerous NHS, charity and government organisations offering general advice, support and guidance.

Twitter Follow us on Twitter

You can also follow us on Twitter.


 

Very best wishes for the future

Dr Simon Hibberd

 

January 2017

 

 

The Partners at Elmham and Swanton Morley Surgeries wish to announce that Dr Hibberd will be retiring from the Partnership and the Practice at the end of March 2017. He will be retiring after spending his career as a GP working at the practice and supporting many families over the years.

 

Dr Hibberd has overseen key changes at Elmham Surgery including the opening of Swanton Morley Surgery as an innovative nurse-led practice. The Surgery is now well established as a model for the future and enabled us to develop a service at Robertson Barracks along similar lines and to introduce the new way of working across both surgeries over the last year. He also encouraged us to host other providers at the surgery, such as the ultrasound service from the Norfolk and Norwich Hospital and voluntary services such as Relate and Age UK.

 

Dr Hibberd has established a reputation as a strong advocate for high quality patient care and an integrated approach to services with community colleagues and social services. His drive and commitment has helped us establish a model in the Dereham area that includes social workers, community nurses and therapists and a Community Geriatrician. For many years Dr Hibberd was the GP responsible for NHS intermediate care at Lincoln House; his understanding of the issues relating to discharge planning and admission avoidance, encouraged the practice to set up Breckland Care at Home CIC as a not for profit domiciliary care organisation locally.

 

More recently he has been the Chair of the Council of Members of South Norfolk CCG, after many years serving on committees in Dereham and other local NHS organisations.

 

We hope patients, staff and colleagues across Norfolk will join us in wishing Dr Hibberd well and hope he enjoys a long healthy and fun retirement.

 

Judith Wood (judithwood@nhs.net)

On behalf of Drs Carroll, Griffiths-Jones and Brun

 


 

Breckland Care at Home is a Community Interest Company based in North Elmham which provides high quality home care services, advocacy, advice and support to individuals or groups in the local community. More information can be found here

 


CLAIMING FREE PRESCRIPTIONS

The way in which fraudulent claims for free prescriptions are checked has recently changed. A new centralised unit has now launched to be more pro-active in fraudulent claims of free prescriptions.
If you are sure that the NHS covers the cost of your prescriptions, please show proof of your entitlement to the dispensary staff before signing the patient declaration every time you collect your medication.
If you claim free NHS prescriptions that you are not entitled to, you could face a penalty charge of up to £100, as well as the original prescription charge(s). An additional charge of up to £50 may apply if you do not pay within the required timescale.
If you are not sure whether you qualify, please pay for your prescriptions and ask for an NHS receipt, you may be able to claim a refund later.

YOUR CERTIFICATE IS YOUR PROOF - It must be in date when your prescription is dispensed and you should always show your certificate. Please always have it with you when you visit us in the future. Thank you.


CQC REPORT

Please follow the link below, which will take you to the main CQC website where you can access our CQC Report from April 2016.

http://www.cqc.org.uk/search/site/elmham

 


The New Norfolk Register of Disabled Children and Young People
Please follow the link for further information

http://time-for-me.org.uk 

 


 

COPING WITH COLDS THIS WINTER

Most of us will get a cold this winter. If you do, make sure you get plenty of rest, eat well and keep hydrated. The main symptoms of a winter cold are:

coughing, sneezing, blocked nose, sore throat, headache and a slight temperature.

If these are the only symptoms you have, it is unlikely the nurse or doctor will be able to do anything. You may want to visit your local pharmacy where you can get advice on how to manage the symptoms and buy over-the-counter medicine. If you are unsure about what to take speak to the pharmacist.

 


KEEP WARM THIS WINTER

Please look at our latest Surgery Newsletter on guidance for keeping warm this winter.


 NOTICE TO ALL PATIENTS - PATIENT ACCESS 

From November 2013 we launched Patient Access. This is a new site which allows you to view, book and cancel your own appointments as well as view and request your repeat medicaton online, which currently is under review.

You will need to register with the surgery to obtain log in authorisation. Please speak to reception who will be happy to help you further.

Please see the link below which takes you to the Patient Access webpage.

Patient Access - Click to book or cancel appointments     https://patient.emisaccess.co.uk

 

(Site updated 17/01/2017)
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