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Practice Management

Mrs Judith Wood
Practice Manager and Local Commissioning Lead
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Vanessa Whitwood

Office Manager/Deputy to Practice Manager/Lead Secretary

Mrs Debbie Christie

Medical Secretary

Mrs Amanda Hillery
Medical Secretary
Miss Claire Dixon

Medical Secretary/Administration

Mrs Cynthia Goodge

Summariser

Miss Imogen Boyce

Assistant Summariser

Miss Francesca Allen

Medical Secretary/Finance Assistant

Mrs Carol Dunne-Bathurst

Finance Manager

Mr Daniel Milne
Quality Manager responsible for audits and monitoring of standards across the practice.

Cleaning, Hygiene and Catering Staff: Mrs Ann AdcockMrs Julie Norman, Mrs Corinne Maytum

 

Reception

Mrs Melanie Day
Lead Receptionist
Mrs Angela Reynolds
Mrs Helen Brandwood
Mrs Alison Bishop
Mrs Joan Hedger
Mrs Annabel Hipperson
Mrs Michelle Knights
Mrs Kim Lee
Mrs Mia Maxwell
Mrs Cathy Miller
Mrs Mary Hoogendyk-Blyth
Mrs Deborah Brock
Mrs Julie Browne
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as registering new patients, issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.
 
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